Safelite Auto Glass: Best Review

Safelite Auto Glass is among the largest auto glass repair and replacement providers in the U.S. Since its formation in 1947, Safelite has enjoyed a solid reputation for outstanding service and national coverage. 

safelite auto glass

The company is involved in windshield repair, among other full-replacement services, trying to address damaged auto glass with quick and reliable solutions for customers. Safelite works across various states, offering both in-shop and mobile services that meet customer demands.

The Safelite Auto Glass Repairs

Safelite Auto Glass is the leading auto glass repair company. From a minor chip to a larger crack, skilled technicians use advanced technologies to handle it long before it gets worse. Quite often, Safelite encouraged customers to have small chips repaired right away to save time and money on replacing a full windshield.

Safelite Auto Glass Services

Safelite provides a broad suite of services that incorporates, but isn’t restricted to the following:

  • Repair and replacement of windshields
  • side and rear window replacements
  • sunroof repairs
  • Advanced Driver Assistance Systems (ADAS) recalibrations (to ensure your protection systems work accordingly post-glass replacement)
  • Mobile auto glass repair

Mobile Auto Glass Repair

One of the most convenient services Safelite offers its customers is mobile auto glass repair. In this way, technicians can come directly to you, whether you are at home, at work, or anywhere in between. This saves time and hassle from driving around with a cracked or chipped windshield. Mobile service can fit auto glass repair into even the most chaotic schedules.

Safelite Auto Glass Phone Number

For immediate assistance, please contact Safelite’s customer service at 1-800-800-2727. Whether it is a question about a service or an inquiry to book one, Safelite has a team ready to help.

Safelite Auto Glass Locations

Safelite operates over 720 locations in the United States. Whether you find yourself in a teeming metropolis or a minuscule one-street town, there’s probably a Safelite in proximity to you. Additionally, its mobile service covers most areas not served by nearby locations.

How To Use Safelite AutoGlass

It is very easy to use Safelite Auto Glass. You would have to log on to their website and dial the customer service number to book your appointment whether in-shop or through a mobile technician who comes to your place. The process of booking isn’t complicated at all; plus, you get an estimate of how much it will cost before anything starts.

Safelite Promo Code

Safelite usually offers discount coupons to its customers to cut the price of services. For this, visit their official website for discount codes, or check your promotional emails. It is quite helpful in reducing the price of repair or replacement if one can manage to insert a promo code while booking from Safelite.

Safelite Value-Added Services

Apart from the primary services, Safelite offers other value-added benefits, including a Lifetime Warranty for glass replacement. A warranty of this nature covers defects in materials and workmanship and is thus covered during lifetime ownership. Safelite also has a green policy of recycling glass that cannot be utilized due to damage.

Auto Glass New vs. Repair

One question many customers face is whether to repair or replace their auto glass. Small chips and cracks can often be repaired, saving you the cost of a full replacement. However, larger cracks or damage in critical areas typically require a new windshield.

Auto Glass ServiceRepairNew
Minor Chips✔️
Large Cracks✔️
Edge Damage✔️
Minor Scratches✔️

Warranty of Safelite

Safelite Auto Glass sells a Lifetime Warranty on its glass replacement. A lifetime warranty will cover any defects and workmanship issues for the lifetime of your ownership of the car, which ensures that customers have peace of mind regarding safeguarding an investment.

Cost of Safelite Auto Glass

It would, of course, depend upon several factors including the make and model of the vehicle, the type of glass, and also the damage done to your windshield. On average, a windshield replacement might cost anywhere between $200-$500, with minor repairs costing from $50 to $150.

Safelite AutoGlass Service Prices

Below is what typical Safelite pricing looks like:

Service TypePrice Range

Windshield Repair

$50 – $150
Windshield Replacement$200 – $500
Side Window Replacement$150 – $350
Rear Window Replacement$250 – $450
Sunroof Replacement$300 – $600

Ten Factors of Auto Glass Service Cost

Many factors could affect the cost of auto glass services. They include the following:

  • Type of vehicle
  • Glass-type OEM or aftermarket
  • Severity of damage
  • Location of the damage
  • ADAS recalibration needs
  • Mobile vs. in-shop service
  • Availability of glass
  • Cost of labor
  • Insurance coverage
  • Promotional discounts

Discounts

Safelite often runs discounts by way of promo codes, insurance partnerships, or seasonal promotions. It is always best to check online for current discounts before calling to book any service.

Does Car Insurance Cover Broken Glass?

The rule of thumb: most car insurance will cover broken glass, depending on whether you have comprehensive coverage in your policy. Of course, the best thing is always to call your insurance provider and ask exactly how your policy works.

How To Use Car Insurance With Safelite

Safelite works with most major insurance companies, so it is relatively easy. You can actually file your claim through Safelite when you call to schedule your appointment, then they handle the paperwork with your insurance company.

Five States Have Free Windshield Replacement

Some states will allow free windshield replacement if you have comprehensive coverage. Those states include:

  1. Florida
  2. South Carolina
  3. Kentucky
  4. Arizona
  5. Massachusetts

Safelite Customers Reviews

Safelite has been collecting thousands of reviews from its customers. Though some clients have provided negative feedback, the majority are impressed by this mobile service and the professionalism of their technicians.

Safelite Reviews 

Many clients praise Safelite for the following features:

  • Quick service
  • Friendly and skilled technicians
  • Easy booking process
  • Lifetime warranty

Safelite Complaints

Of course, even the highest-rated services don’t get away scot-free. Many customers that reviewed Safelite’s products complained about the following issues:

  • Unexpected cost
  • Scheduling backlogs
  • Low-quality Aftermarket glass

Safelite Auto Glass Careers

Safelite also has a lot to offer when it comes to careers. From glass technicians to customer service representatives, they have a wide variety of different positions available in several states. Safelite invests in employee training and has competitive benefits, too, making it a great company to work for if you’re interested in the auto industry.

FAQs

Is Safelite Auto Glass good?

Yes, Safelite has reliable services with good technicians.

Who owns Safelite Auto Glass?

Safelite is an international auto glass company called Belron.

Where is Safelite Auto Glass headquarters?

Safelite is headquartered in Columbus, Ohio.

Is auto glass the same as Safelite?

No, Safelite is the company name, but “auto glass” refers to any glass in the vehicle.

Does Safelite exist in Canada?

Currently, Safelite does the most business in the United States but, under the parent company Belron, it does provide services in Canada.

Does Safelite use quality windshields?

Yes, Safelite uses high-quality glass and also offers both OEM and aftermarket.

How big of a crack can Safelite fix?

Safelite can repair a crack up to about three inches. Anything larger may have to be replaced.

Is Safelite trusted?

Safelite is a well-known company that has been reliable for years with customer satisfaction.

Does Safelite use OEM or aftermarket?

Safelite provides both OEM and aftermarket glasses, depending on customer preference and availability.

Who are Safelite’s competitors?

Its competitors include Glass Doctor, Gerber Collision & Glass, and Novus Glass.

Does Safelite supply its glass?

Safelite uses glass from the best suppliers and can provide both OEM and aftermarket.

Does windshield chip repair work?

Repairing chips works wonders in preventing further damage and loss that requires a full replacement.

What is the best windshield replacement company?

Opinions may vary, but Safelite mostly sits at the top because of an unbeatable network paired with quality service.

How Do We Compare Auto Glass Providers?

When comparing various auto glass providers, we consider the following features:

Price: We requested quotes from auto glass providers and examined each company’s discounts to determine the price of services relative to averages for the market. 

Services: Our team scored providers based on the variety and total number of services offered to customers.

Availability: We considered the geographic areas each provider serves as well as the number of locations it operates to assess the accessibility of services. 

Customer Experience: Our team read through hundreds of reviews and evaluated customer complaints to learn about each company’s customer service experience.  

Industry Standing: We examined each provider’s rating from the Better Business Bureau (BBB) and similar organizations to understand its reputation within the auto glass industry. 

Conclusion:

Safelite Auto Glass stands for great customer service, convenience, and a variety of auto glass solutions. Whether you have a small chip to fill or an entire windshield to replace, Safelite will provide flexible service options and a lifetime warranty. If customers seek reliable, fast, professional work in auto glass repair, Safelite remains their No. 1 choice.

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